Privacy Policy

 

At Torti, we are committed to respecting your privacy and ensuring the protection of your personal data. This policy explains how we collect, use, and safeguard the information you provide as part of our exclusive membership.

 

1. Information We Collect

We collect personal information when you:

•Register for a membership on torti.co.uk.

•Contact us via customer support, email, or social media.

•Participate in surveys, promotions, or events.

•Use our website, including cookies and other tracking technologies.

The personal information collected includes:

•Personal Data: Name, email address, phone number, shipping address, and fragrance preferences.

•Payment Information: We use third-party payment providers, and no payment data is stored on our site.

•Technical Data: Device information, IP address, and browsing activity on torti.co.uk

 

2. How We Use Your Information

Your information is used to:

•Provide tailored bespoke perfume services.

•Facilitate secure communication, including member updates and pricing details.

•Enhance your experience with personalised offers and content based on preferences.

•Process secure payments and deliver orders.

•Ensure security, privacy, and the proper functioning of our website.

We will not share, sell, or lease your personal data with third parties, except for trusted service partners (such as delivery and payment providers) that assist us in delivering our services.

 

3. Data Security

We take your privacy seriously and have implemented security measures to protect your personal data. However, no internet-based system is entirely secure, and we cannot guarantee the absolute security of your data.

 

4. Cookies

We use cookies to improve your browsing experience and deliver personalised content on torti.co.uk. You can modify your browser settings to block cookies, but doing so may affect the website’s performance.

 

5. Your Rights

You have the right to:

•Access, update, or correct your personal information.

•Request the deletion of your data (subject to legal requirements).

•Opt out of marketing communications.

For inquiries or requests, please contact us at info.torti.co.uk

 

6. Data Retention and Deletion

We retain your personal information for as long as necessary to provide our services or comply with legal obligations. If you terminate your membership or request data deletion, we will delete your personal data unless it must be retained for legal or regulatory purposes.

 

7. Sustainability Commitment

At Torti, we are dedicated to responsible sourcing and sustainable practices. Our fragrances are made using ethically sourced ingredients, and we aim to minimise our environmental impact throughout the production process. We also encourage sustainable packaging and support eco-conscious initiatives.

 

8. Updates to the Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our services or legal obligations. Please review this page periodically for any updates.